Returns and Refunds

I ordered something from the website and it's broken. What can I do?

We stand behind all our products, you can contact us here and we’ll meet our obligations under the New Zealand consumer guarantees act.

I’ve ordered something online, when can I expect it?

You can view our shipping information here.

What I've ordered isn't what I thought it was. Can I get a refund or credit?

We only want happy customers. You can contact us here and lets see what we can do.

New Zealand Consumer law dictates that the retailer doesn't have to give a refund due to change of mind. 

I’ve got another question. Can I contact you?

You can email us here.