Terms And Conditions


As we are based in Carterton, New Zealand, Please see below:

You will be billed in NEW ZEALAND Dollars (NZD) at the time of purchase.

The name on your cardholder statement for any transactions through this site will be "NZ DIMENSIONZ LTD".

Availability and Cancellation All orders are subject to the availability of products. If for any reason a product is not available, the seller will endeavour to notify the non-availability on this website. The seller may revise the range of products,pricing or the specification of any product at any time and without notice to the buyer.

Refunds and Returns.

Whilst we endeavour supply only the best products, sometimes things occur that are out of our control. In these cases we will meet our obligations under the Consumer Guarantee Act. Please contact us here to arrange a return.

Please note that under New Zealand legislation we do not have to give a refund if you simply change your mind.

Freight and Dispatch

Freight charges are added at check out to your account. It is calculated on where you are in the world and the weight of the items selected.

All orders will be dispatched within 2 working days unless otherwise negotiated between Paua World and the Customer.

For international orders New Zealand Post advises us that sent by International airmail goods generally take 7-10 working days to reach you. For some countries which are less serviced by New Zealand Post t this can take up to 25 working days.

All orders are subject to availability of stock and you will be notified immediately if we are temporarily out of stock.

Customs Duty and Sales Tax

It rarely happens but if your parcel is stopped by your country’s customs and they wish for you to pay a duty or sales tax, please understand that we cannot be responsible for this.

Goods and Services Tax (GST) is included in our pricing for New Zealand customers only.


We stand by all our products so if for any reason the product you receive has been damaged by the shipping process, please contact us here within 14 days and we will replace the item or refund your money on receipt of the damaged item.


The Web Site and its entire contents are provided on an “as is basis. PAUA WORLD does not make any representation or warranty (either express or implied) as to the completeness, accuracy, reliability or availability of the Web Site or its contents.

PAUA WORLD and its officers, employees, agents, contractors or agents shall not be liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising from your use or non use of the Web Site, or your reliance upon information contained upon it (whether arising from Pauaworld’s negligence or otherwise).

We reserve the right to make changes to the content or pricing on this website at any time, and if necessarily to withdraw any products from this website at any time.